Question 1

Who is Sanay Handicrafts, and what is your manufacturing background?

Accepted Answer

We are a premier, second-generation private label clothing manufacturer and apparel wholesale exporter based in Thamel, Kathmandu, Nepal. Our roots go back to 1989 as headwear engineers Sharan Hats, then Sakhi Garments for apparel, and now Sanay Handicrafts under the second generation.

Question 2

What does "a new and easy way to do business" mean for your clients?

Accepted Answer

It means international manufacturing is completely stress-free. We bridge the gap between traditional Nepali craftsmanship and modern digital retail standards by offering direct text and video updates via WhatsApp, completely honest lead times, transparent volume-tiered pricing, and turnkey end-to-end export management.

Question 3

What types of sustainable products can I source from your factory?

Accepted Answer

We specialize exclusively in high-quality finished garments and accessories constructed from premium, eco-friendly natural materials, including Wholesale Hemp Bags, 100% Pure Organic Cotton Clothing, and Bohemian & Patchwork Fashion.

Question 4

Do you accommodate low minimum order quantities (MOQs)?

Accepted Answer

Yes. We intentionally structure flexible low MOQ options across our product lines to help independent eco-boutiques, growing e-commerce labels, and startup fashion designers test new collections without locking up massive capital upfront.

Question 5

Can I mix different clothing styles and bags in a single wholesale order?

Accepted Answer

Absolutely. Mixed inventory purchase orders are highly encouraged and very common for retailers looking to offer a diverse product range. While item-specific minimums apply, we work closely with you to balance your product mix to optimize both your manufacturing costs and shipping tiers.

Question 6

Do you provide pre-production samples before bulk manufacturing begins?

Accepted Answer

Yes. To guarantee absolute reliability and peace of mind, we construct physical product prototypes and fabric samples for your detailed review and structural approval before we initiate any bulk cut-and-sew production runs.

Question 7

What private labeling and branding options do you provide?

Accepted Answer

We provide complete turnkey private labeling solutions to ensure a true retail-ready presentation under your own brand identity. This includes custom woven brand neck labels, fabric care tags, eco-friendly custom printed hangtags, and specialized retail packaging.

Question 8

Can you match specific brand colors?

Accepted Answer

Yes. We provide precise Pantone color matching, custom garment dyeing, specialized textile layouts, and high-resolution digital fabric printing to align perfectly with your brand's unique seasonal aesthetic.

Question 9

What countries do you ship to, and how are exports managed?

Accepted Answer

We ship globally, sending regular freight lines directly to the USA, EU, UK, Australia, and beyond. Backed by our elite shipping legacy built since 1989, our team handles all international export documentation, certificates of origin, and commercial invoices out of Nepal. We support express air cargo (DHL, FedEx, UPS) and bulk sea-and-air freight channels.

Question 10

How does your factory guarantee quality control for bulk orders?

Accepted Answer

We maintain a strict 3-step quality check protocol directly overseen by our management on the Kathmandu factory floor. Every production lot is meticulously inspected for structural stitching integrity, exact sizing chart compliance, and accurate color matching before being pressed and safely packed.

Question 11

What are your operational hours and average response times?

Accepted Answer

Business Hours: Sunday – Friday: 10:00 AM – 7:00 PM (Nepal Standard Time). Factory Rest Day: Saturday: Closed. Response Promise: We review and reply to all digital inquiries, emails, and WhatsApp messages within one business day.

Question 12

What are your standard payment terms?

Accepted Answer

For B2B contracts, we require an initial production deposit (typically 30% to 50% depending on fabric needs) to start bulk cut-and-sew operations. The remaining balance is settled following final quality control validation right before cargo is dispatched. We accept bank wire transfers (T/T), SWIFT, and Wise.

Question 13

Can I visit your facility in Nepal?

Accepted Answer

Yes, our showroom is located in the heart of Thamel, Kathmandu, Nepal. If you are planning a trip to Kathmandu to check fabric weights or verify our fair-trade worker environment in person, send us a quick note on WhatsApp ahead of your arrival so we can prepare.

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